Start of Otto Flow Widget embed script --> Skip to main content

What to Expect

When you arrive for your appointment, you will be greeted warmly, and we will invite you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

Upon entering the examination room a Technician and Veterinarian will greet you and your pet. Our Technicians work closely with our Veterinarians by taking history and collecting samples when necessary to help ensure the appointment runs smoothly, on time and with the least amount of stress to our patients. The Veterinarian will examine your pet, answer your questions and plan further diagnostics or treatment as necessary. At the end the Technician will wrap things up and will provide you with any further educational information required. Our Client Care Specialists will handle billing and schedule any needed follow up.

We look forward to meeting you and your animal companions!